We at Light Energy Designs LLC want your online experience to be enjoyable, simple and successful. To that end, we have created an ordering, shipping and payment process to make your life easy.
Most orders are shipped on the same business day. The shipping choices for online orders shipped within the United States and are UPS Ground/FEDEX and are shipped Monday through Friday and typically take 3 - 5 business days depending on your location. Barring any unforeseen circumstances all orders will be shipped within 24 hours, however during the weeks just prior to Christmas there may be an additional 2-3 day delay. If there is a need for expedited shipping we can accommodate on a case by case basis. For this please Contact Us (link to contact us) to place your order.
Shipping costs for orders from Light Energy Designs LLC are provided real time by UPS. The cost is calculated based on weight of order.
In the unlikely event that any items in your order are unavailable for immediate delivery, we will ship the remainder of your order immediately and ship the balance when it becomes available (with no additional shipping charges).
Our standard light sets are guaranteed for 1 year from the date of purchase for seasonal (90 days) outdoor use or regular indoor use. This warranty is void if light set is damaged by abuse, misuse, neglect, improper handling or storage, or if any of the identifying labels are removed. In no event shall Light Energy Designs LLC be liable for incidental, consequential, special, or indirect damages, including without limitation, property damage, personal injury or lost business profits, resulting in any defects in the light set. These products may present possible shock or fire hazard if not installed properly. This warranty is voided for products not installed according to current local codes and/or the National Electric Code.Return of product for any reason except manufacturer defect will result in a 20 percent restocking fee. Buyer agrees to pay all charges including tax (if applicable) by method of payment terms stated. If there is anything damaged or missing from your order, you have 7 days from the time of delivery to report these issues to Light Energy Designs.
NOTICE: WE NO LONGER SHIP OUTSIDE OF THE US